Returns & Exchanges

At XbotGo, we want you to be completely satisfied with your AI-powered sports tracking gear; if you are not happy with your purchase, you can return or exchange your item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Ensure the device and all accessories are placed in their original packaging to maintain eligibility for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our designated electronics processing center.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition, your refund will be processed back to your original payment method within 5-7 business days.